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Csutomer Support Executive

Lahore, Pakistan
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  • Ad Id
  • Ad Posted
    17 Nov 2017
  • Type of Job
    Full Time
  • Company Name
  • Function
    Customer Service / BPO / KPO
  • Designation
    Csutomer Support Executive
  • Education
    Bachelor’s Degree
  • Experience
    Less than 1 year
  • Salary
    15000 – 19999
  • Willing to Relocate?
o Brief description of the job: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. o Working Hours: 9 hour shift o Requirements (Education): Bachelors qualified o No. of Vacancies: 20 o Skills & Abilities: • Proficient with MS Office particularly MS Excel (Spreadsheet) • Possess Knowledge of Call Centre Operations • Must be flexible to work in shifts • Excellent communication skills o Age limit: 20 to 30 o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus o Gender: Male & Female o Job Shift: On Rotation o Job Type: Full-time o Salary: 14,000 to 19,000 per month o Transport: Conveyance will be provided to females only, males own transport. o Job Location: Karachi o Send us your CVs on: *Email Subject should be “Customer Support Executive Domestic” Views: 334